Your Phone Number*
Category of Problem*
---Coating IssueColor IssueCutting IssueHave not received my jobIncorrect/Missing BinderyIssue with my die-cutJob Rotated IncorrectlyLost JobMissing ImagesPrinted with Low ResolutionShort QuantitySpots on my JobShipping Damage or ClaimsOthers
Who provided the print file(s)?*
---I DidUZ Marketing's Design Service
Are you requesting a reprint?*
---YES, PleaseNO, Thank You
Are you able to return the full and unused product in the condition it arrived? *
---Yes, it is unusableNo, it has been used alreadyN/A / product hasn't arrived
Please describe the problem below?*
Please upload supporting images so that we can begin investigation. In order to expedite a solution, please include the following. 1)Picture of the shipping label & Order number,2)Picture of the damage or issue at hand 3)Picture of the original packaging in full view. Please note if you are unable to provide photos of the original packaging, a resolution will be delayed by up to a week.
By submitting this support ticket you understand that we will do everything within our ability to rectify the situation and ensure you are provided with a resolution that solves the problem. You understand that submitting a ticket without the original packaging may delay investigation and a resolution.
If your files are not uploading, they can be sent via email in the thread you receive after submitting this support ticket. Please look out for an email subject line of Support Ticket For Order #
Are You A Robot?
Designs that'll inspire you and your clients.
Will ensure your queries are handled quickly.
No hidden costs, no hidden motives. Everything is up front for you to look at.
Once we design it, we relinquish the ownership to you.
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