Your Phone Number*
Category of Problem*
---Coating IssueColor IssueCutting IssueHave not received my jobIncorrect/Missing BinderyIssue with my die-cutJob Rotated IncorrectlyLost JobMissing ImagesPrinted with Low ResolutionShort QuantitySpots on my JobShipping Damage or ClaimsOthers
Who provided the print file(s)?*
---I DidUZ Marketing's Design Service
Are you requesting a reprint?*
---YES, PleaseNO, Thank You
Are you able to return the full and unused product in the condition it arrived? *
---Yes, it is unusableNo, it has been used alreadyN/A / product hasn't arrived
Please describe the problem below?*
Upon completing this support ticket form, please look out for an email. Reply to the e-mail with supporting images so that we can begin investigation. In order to expedite a solution, please include the following attachments via e-mail. 1)Picture of the shipping label & Order number,2)Picture of the damage or issue at hand 3)Picture of the original packaging in full view. Please note if you are unable to provide photos of the original packaging, a resolution will be delayed by up to a week.
By submitting this support ticket you understand that we will do everything within our ability to rectify the situation and ensure you are provided with a resolution that solves the problem. You understand that submitting a ticket without the original packaging may delay investigation and a resolution.
Are You A Robot?
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Once we design it, we relinquish the ownership to you.
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