Order Number*

Your Name*

Your Email*

Your Phone Number*

Category of Problem*

---Coating IssueColor IssueCutting IssueHave not received my jobIncorrect/Missing BinderyIssue with my die-cutJob Rotated IncorrectlyLost JobMissing ImagesPrinted with Low ResolutionShort QuantitySpots on my JobShipping Damage or ClaimsResale/Tax Exemption CreditOthers

Who provided the print file(s)?*

---I DidUZ Marketing's Design Service

Are you requesting a reprint?*

---YES, PleaseNO, Thank You

Are you able to return the full and unused product in the condition it arrived? *

---Yes, it is unusableNo, it has been used alreadyN/A / product hasn't arrived

Please describe the problem below?*

Upon completing this support ticket form, please look out for an email. Reply to the e-mail with supporting images so that we can begin investigation.

In order to expedite a solution, please include the following attachments via e-mail.
1)Picture of the shipping label & Order number,
2)Picture of the damage or issue at hand
3)Picture of the original packaging in full view. Please note if you are unable to provide photos of the original packaging, a resolution will be delayed by up to a week.

By submitting this support ticket you understand that we will do everything within our ability to rectify the situation and ensure you are provided with a resolution that solves the problem. You understand that submitting a ticket without the original packaging may delay investigation and a resolution.

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